Learn about the types of people we help

One of our greatest strengths is the diversity of our members. This enables us to effectively assist a wide range of job seekers.

We currently hold a number of specialist contracts that deliver services to meet the specific needs of people with disability, young people and at-risk youth, job seekers from culturally and linguistically diverse (CALD) backgrounds, job seekers who are homeless or at risk of homelessness, and ex-offenders.

Overcoming barriers to become valued employees

Job Futures member Open Minds has worked with a local supermarket to place disadvantaged job seekers into stable employment, at the same time meeting the employer's workforce needs.

We spend more time with people in need

Maintaining job seeker engagement is crucial. Job Futures has consistently outperformed the JSA provider average for minimum contacts with clients during contract performance periods.

(Source: M.Drayton/S.Watson presentation to JF National Conference 2014 - data from 1/7/09-31/3/14)

Valuable partnership with Toowoomba employer

Employer AJ Doige from Ability Enterprises talks about how working with Personnel West, a part of Job Futures member Community Solutions, has provided his organisation with a valuable workforce solution.

A snapshot of services offered

The Job Futures network provides a diverse range of community services.

Employment services is only one of 15 specialist services that our network provides to communities. This diversity places Job Futures as one of the largest community service providers in the nation.

MS Society helps Nina stay at work

Nina Gendell was first diagnosed with MS after the birth of the first of her two children in 1998. It wasn't until 2011 that her mobility started to decline and affect her work as a mental health social worker. Job Futures member MS Society put Nina in touch with an occupational therapist through MS Employment Support Services (ESS) and advised her how to avoid falls. A vertical mouse and different keyboard for her computer were provided that minimised the shaking of her hands.

The most important innovation was a scooter that allowed her to undertake home visits in the community again. With the additional assistance of a physiotherapist and a personal trainer, Nina has been able to stay employed and help people while taking advantage of all the benefits that employment brings. "My job gives me enormous satisfaction. I want to demonstrate resilience to my children. They're teenagers and I want to show them that there's a solution to every problem."

Working with small business Hot Sublimation

Job Futures member Interact and employer Kevin Davy from Hot Sublimation talk about how employing a disadvantaged job seeker has been beneficial to business.

Bundaberg's recycling social enterprise

The Bundaberg Recycling and Collection centre is managed by Job Futures mem-ber IMPACT on behalf of Bundaberg Regional Council. 27 workers with disability are employed through the Department of Social Services' Australian Disability Enterprise initiative to work within the facility, and are assisted by IMPACT workers to provide training and support both on and off the premises.

The support provided is not all about work and includes activities such as driver education, living and lifestyle skilling, cooking, computer skills and community access.

8000 tonnes of materials received by the centre each week, where the majority is made into alternative products, with some of the recycled clear coke bottles even returning as work shirts for the centres staff.

New hope for Soraj, a refugee from Afghanistan

Soraj Ghulam Habib comes from a small city, Herat, in Afghanistan and arrived in Australia 3 years ago. When he was 10, Soraj lost both his legs in a cluster bomb attack which had a devastating effect on his childhood and hopes for the future.

10 months ago Soraj registered with Job Futures member Advance Personnel (Canberra). Advance Personnel assisted Soraj to develop a job search plan and, coupled with Soraj's courage and never say die attitude, he finally attained a job in his desired field of administration.

Soraj is currently completing his work contract with a not for profit organisations in Canberra as an administrative assistant. He completed his year 12 at Dickson College and is a strong advocate of the cluster munitions ban movement across Australia and other parts of the world.

Job Futures receives National Standards for Disability Services accreditation

The National Standards for Disability Services (NSDS) focuses on person-centered approaches and promotes choice and control by people with disability.

Job Futures is required to be certified against the new National Standards for Disability Services to provide Disability Employment Services. Certification is achieved via an independent audit on a sample of Job Futures DES sites. The audit consists of client interviews, reviews of client files and a comprehensive review of operational and governance processes. The new NSDS are not compulsory until 2015, but Job Futures wanted to ensure that it was accredited as soon as possible.

The audit was conducted in September 2014 and the result was very pleasing, with zero non-conformities against the 6 standards. We received official notification of our certification against the NSDS in November 2014.

The key benefit of the certification is official recognition by an independent body that our network delivers high quality, person-centered services to people with disability.

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