Learn about the types of people we help

One of our greatest strengths is the diversity of our members. This enables us to effectively assist a wide range of job seekers.

We currently hold a number of specialist contracts that deliver services to meet the specific needs of people with disability, young people and at-risk youth, job seekers from culturally and linguistically diverse (CALD) backgrounds, job seekers who are homeless or at risk of homelessness, and ex-offenders.

We spend more time with people in need

Maintaining job seeker engagement is crucial. Job Futures has consistently outperformed the JSA provider average for minimum contacts with clients during contract performance periods.

(Source: M.Drayton/S.Watson presentation to JF National Conference 2014 - data from 1/7/09-31/3/14)

How John beat long-term unemployment

Job Futures member Employment Directions in South Australia is playing a vital role in breaking down barriers to employment in their community. Here is just one example of the work they are doing.

John Haysman is a charismatic, indigenous 44 year old man who has been registered as unemployed since 2009. Despite being well educated, enthusiastic and genuine, he has struggled to find long-term employment in the area where there are limited opportunities.

Employment Directions commenced working with John in June 2013. The first task was to focus on an area of interest and then strengthen John's capabilities by obtaining his Certificate ll in Civil Construction, including his Work Zone Traffic Management and Fork Lift License. Once achieved, a job application was prepared with John targeting local town councils. His course trainer was also asked to assist as a referee.

After 5 long years of struggling and continual effort on John's behalf, he was successful in gaining full time employment with the Regional Council of Goyder as a Plant Operator / Labourer. Post placement calls confirm that John is ecstatic with his working situation and the Council is pleased to have such a positive and hardworking employee.

A snapshot of services offered

The Job Futures network provides a diverse range of community services.

Employment services is only one of 15 specialist services that our network provides to communities. This diversity places Job Futures as one of the largest community service providers in the nation.

New hope for Soraj, a refugee from Afghanistan

Soraj Ghulam Habib comes from a small city, Herat, in Afghanistan and arrived in Australia 3 years ago. When he was 10, Soraj lost both his legs in a cluster bomb attack which had a devastating effect on his childhood and hopes for the future.

10 months ago Soraj registered with Job Futures member Advance Personnel (Canberra). Advance Personnel assisted Soraj to develop a job search plan and, coupled with Soraj's courage and never say die attitude, he finally attained a job in his desired field of administration.

Soraj is currently completing his work contract with a not for profit organisations in Canberra as an administrative assistant. He completed his year 12 at Dickson College and is a strong advocate of the cluster munitions ban movement across Australia and other parts of the world.

Turning Point Assessment Model at work with CALD clients

This video talks through the Turning Point Assessment Model in action with CALD clients.

Job Futures members Diversitat (Alfred Boror) and ACSO (Layla Vu) conduct Turning Point workshops, which apply the learnings from the research undertaken with leading UK research organisation Esher House.

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turning point model results with CALD clients