Our national, regional and local employer solutions
Job Futures National Employer Servicing Unit:
- Manage Hit The Ground Running a program which will build agreements with large employers and work with providers and recruitment companies to meet national employer needs;
- Create opportunities for job seekers by building relationships with large employers across multiple regions;
- Lead discussions with national employers and employer organisations regarding workforce needs;
- Celebrate employers through Employer Recognition programs and Annual Awards; and,
- Educate employers about labor mobility strategies, the use of new wage subsidies and employment programs.
Regional Strategy Specialists:
- Work with all industry skills councils and chambers of commerce to identify large developments and infrastructure projects that offer high volume employment opportunities in each region; and,
- Build and manage new relationships with Job Futures members in their regions to ensure regional and local employers needs are being met.
Local Employer Strategy - Industry Connections Unit:
- Workforce Solutions Consultants work with employers and industry to understand the businesses and staffing needs in their local area; and,
- Workplace Trainers, who run training and industry tasters for job seekers in areas of need. These areas are informed by the Workforce Solutions Consultants.
Demand-led employment strategy
A demand-led program starts with an employer and works backwards to develop a pipeline of employer-led skills training. This means designing and delivering services for job seekers based on the hiring requirements of employers. It is founded on the premise that the better the training meets the employer's needs, the more likely it is that the individual will get and keep the job.
Over the last 12 months Job Futures has focused on improving the way we work with medium to large employers. Historically our strength has been in local relationships formed by our members with local employers in their communities.
Our objective has been to introduce strategies to work with larger employers at both regional and national levels. After researching a number of different employer servicing models, Job Futures has adopted a demand-led employment strategy. The demand-led strategy aims to improve employment outcomes by ensuring the skills development we provide our job seekers meets employer requirements for available positions.
Learn about the types of people we help
One of our greatest strengths is the diversity of our members. This enables us to effectively assist a wide range of job seekers.
We currently hold a number of specialist contracts that deliver services to meet the specific needs of people with disability, young people and at-risk youth, job seekers from culturally and linguistically diverse (CALD) backgrounds, job seekers who are homeless or at risk of homelessness, and ex-offenders.
5 keys to success in employment services
1. Effective Assessments - Our Turning Point Assessment seeks to determine the most suitable time to deliver an intervention (e.g. counselling or training) based on an Applied Psychological Assessment to understand job seekers' attitudes towards readiness for employment. This targeted approach brings results.
2. Maintaining Engagement - Job Futures has consistently outperformed the JSA provider average for minimum contacts with clients during contract performance periods. We know the stronger the engagement the more quickly people address barriers and achieve employment.
3. Leadership Program - Skilled site leaders are key to effective delivery of employment services. We invest heavily in the professional development of our leaders. Job Futures received National Workforce Development Funding for our Leadership Program which delivers a Diploma in Employment Services. The program was part of a strategy to address the needs of our emerging leaders in what has become a demanding environment.
4. Online Learning Tools - Staff have 24 hour access to industry training through Turning Point, our online learning resource, with 1,175 resources to date that includes webinars and online tools.
5. Research & Innovation Team - Job Futures runs a research program which includes reviews of international and Australian best practice, stakeholder feedback, and encourages sector collaboration on pilot projects. It also identifies partnerships for research to drive continuous improvement and innovation. An example is our partnership with the University of Sydney, Queensland University of Technology and the University of Wollongong for the study into how formal and informal networks affect employment outcomes for the long-term and youth unemployed. This work is funded under the Australian Research Council Linkage Grants.